Privacy Policy

---

Contact details

Post: Suite 106 , 170 Midsummer Boulevard, The Pinnacle, Milton Keynes, MK9 1FD, GB

Telephone:01296 688798

Email: hello@cleanenergytech.uk

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Addresses
• Payment details (including card or bank information for transfers and direct debits)
• Information relating to compliments or complaints

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details
• Addresses
• Purchase or service history
• Account information, including registration details
• Marketing preferences

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Address
• Account information
• Customer or client accounts and records
• Correspondence

Our lawful bases for collecting or using personal information to provide and improve products and services for clients, for the operation of client or customer accounts, for information updates or marketing purposes, and for dealing with queries, complaints or claims are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from? 

Directly from you.

How long do we keep your information? 

We keep your information for a maximum of 5 years.

CLEAN ENERGY TECH LTD is the controller of your information. 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

31 August 2024